Frequently Asked Questions
1 Is My Money Safe and Secure
MoneySwap is fully regulated in every territory we operate in. Customer funds are ring-fenced and held in Tier 1 international banks, so your money is always safe and secure.
2 How long do international transfers take?
Many of our international transfers are completed within 24 hours. Deposits and transfers of GBP can occur within one hour using Faster Payments (with participating banks). As we have local bank accounts across the globe, international transfers for many currency corridors on our platform are treated as domestic “local” transfers, saving you time and money. This varies depending on the currency corridor you have selected.
3 How can I swap my currencies on MoneySwap?
After your account is activated, you will be able to send and receive money internationally through your local peers. Our intuitive, user-friendly interface is optimised to make managing your multi-currency wallets seamless. MoneySwap is the only platform that lets you trade in two ways: Exchange currencies at your own rate by searching for a matching swap request or setup your own request.